Thinking of buying new carpeting, hardwood flooring, laminate, vinyl, tile or stone? If so, you should have a good selection, excellent service, fair prices, and a quality product. Moreover, you want professionals to install it. So how do you find a store like that? Before you head out the door to go shopping, let’s examine a few critical points.
7 Tips For Choosing the Best Carpet Store
Look at Reviews
Look at the store’s website as well as other customer review sites. Why is this so important? It’s the best way to know how a store treats its customers and handles problems. Are customers happy? Do they mention salespeople by name? Do clients talk about returning to purchase carpet for other rooms? Look at the Better Business Bureau’s website (BBB) to find out the store’s rating.
Is it Conveniently Located?
Carpetland USA Flooring Center now has seven locations throughout Southeastern Wisconsin. There’s one near you!
Does the Store Have a Good Selection?
Carpetland offers thousands of colors and styles of carpet that can put the perfect finishing touch on any room. They also carry hundreds of hardwoods, laminates, and tile. If you need something quickly, they have a large selection of carpet remnants that can be installed the next day.
Do They Have Fair Prices?
Carpetland is an independent retailer and offers competitive low pricing. Carpetland offers many different financing options to fit your budget. That’s huge when the financing you need is available!
Is There Great Customer Service?
Carpetland’s staff has been professionally trained to help customers choose the best flooring for their needs. The representative considers the area to be floored, the type of traffic (Kids? Dogs?), lighting, colors, and other facets to create a beautiful home. Customers always have someone walking them through the flooring selection process.
In addition, stores like Carpetland USA are often passed down from one generation to the next, so many staff members grew up around the business. Customers get knowledgeable salespeople who rely on repeat business and referrals. They focus on ensuring the satisfaction of each customer.
Do They Offer Professional Installation?
Make sure the carpet store you choose offers flooring installation. Carpetland offers lifetime installation warranties with their carpet. Most of the carpet pads also carry a lifetime replacement guarantee. This means customers won’t have to worry about carpet padding wearing out for as long as they’re in their home.
Carpetland also offers a 30-day satisfaction guarantee with all carpet purchases. If the customer doesn’t like the way the carpet looks once it’s installed, Carpetland will replace it with a similarly-priced carpet. Customers only pay for the extra labor.
Does the Store Offer Any “Extras?”
Two of the locations have a certified interior designer to work with clients. Also, Carpetland USA carries a large selection of recycled carpet, green carpet, vinyl composite tiles manufactured from recycled drywall, and environmentally-friendly hardwoods. Finally, there is absolutely no charge for a salesperson to come to a customer’s home, measure the areas needing replacement, and provide a quote. Carpetland will bring samples so clients can see how a new product will coordinate with their home.
Founded in 1995, they are dedicated to offering the best prices, a wide selection of quality products, and outstanding customer service. Need new flooring? Call Carpetland today!